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Renee is the VP of communications and marketing at InterceptEFT.
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Renee Bourdeaux's blog archive
Renee is the VP of communications and marketing at InterceptEFT.
Contact Renee
6 areas of Wellness
by Renee Bourdeaux (VP, Communications & Marketing), Feb 3, 2012 InterceptEFT has put extra effort into wellness the past few years by implementing a Wellness Committee, and the committee continually strives to find ways to reach each and every employee. In the fall, the Wellness Committee attended the ND Worksite Wellness conference in Fargo. Based on the information the committee members received, the Wellness Committee is now focusing on a Well-Being approach to wellness. Instead of focusing on just healthy eating and physical activity, the committee works hard to find activities to fit into one of these 6 areas:
by Renee Bourdeaux (VP, Communications & Marketing), Feb 3, 2012 InterceptEFT has put extra effort into wellness the past few years by implementing a Wellness Committee, and the committee continually strives to find ways to reach each and every employee. In the fall, the Wellness Committee attended the ND Worksite Wellness conference in Fargo. Based on the information the committee members received, the Wellness Committee is now focusing on a Well-Being approach to wellness. Instead of focusing on just healthy eating and physical activity, the committee works hard to find activities to fit into one of these 6 areas:
- Career
- Social
- Financial
- Emotional
- Physical
- Community
How does InterceptEFT make its customer service stand out?
by Renee Bourdeaux (VP, Communications & Marketing), Jan 23, 2012 The customer service provided by InterceptEFT stands out because it is based on the guiding principles and values of the company. The number one guiding principle for InterceptEFT is:
Another customer service technique is InterceptEFT assigns a support person to each new customer. The customer service representative follows up with the customer to help them get started. Then, annually, InterceptEFT reviews each account, and those customers are contacted to make sure everything is on track.
Employees are trained on a regular basis to make sure they are providing outstanding service and support, and employees are recognized for their outstanding work through many activities throughout the year. Most importantly, InterceptEFT celebrates Staff Appreciation Week to thank employees for providing quality service to our customers every day of the week.
by Renee Bourdeaux (VP, Communications & Marketing), Jan 23, 2012 The customer service provided by InterceptEFT stands out because it is based on the guiding principles and values of the company. The number one guiding principle for InterceptEFT is:
- Service is key, and providing excellent service and support to our customers is our #1 priority!
Another customer service technique is InterceptEFT assigns a support person to each new customer. The customer service representative follows up with the customer to help them get started. Then, annually, InterceptEFT reviews each account, and those customers are contacted to make sure everything is on track.
Employees are trained on a regular basis to make sure they are providing outstanding service and support, and employees are recognized for their outstanding work through many activities throughout the year. Most importantly, InterceptEFT celebrates Staff Appreciation Week to thank employees for providing quality service to our customers every day of the week.
Processing with InterceptEFT
by Renee Bourdeaux (VP, Communications & Marketing), Jan 17, 2012 If you are a customer, you know InterceptEFT works hard every day to stay on the leading edge of banking technologies. We also have a Risk Team that ensures we stay one step ahead of rules and regulations to keep your transactions safe. When you process with InterceptEFT, you partner with a leading electronic transactions team.
InterceptEFT specializes in processing electronic transactions - and we offer more features and services, more reports and more flexibility than our competitors. Our team of experts has delivered comprehensive, hassle-free electronic transactions for nearly 19 years. Our team works to ensure the seamless movement of funds between your organization and the payee, and we partner with multiple financial institutions to bolster our ability to provide service, even in the event of a disaster.
Some quick facts about the InterceptEFT team:
So, if you aren't using InterceptEFT, what are you waiting for? InterceptEFT streamlines your electronic transactions so you can accomplishmore and stressless.
by Renee Bourdeaux (VP, Communications & Marketing), Jan 17, 2012 If you are a customer, you know InterceptEFT works hard every day to stay on the leading edge of banking technologies. We also have a Risk Team that ensures we stay one step ahead of rules and regulations to keep your transactions safe. When you process with InterceptEFT, you partner with a leading electronic transactions team.
InterceptEFT specializes in processing electronic transactions - and we offer more features and services, more reports and more flexibility than our competitors. Our team of experts has delivered comprehensive, hassle-free electronic transactions for nearly 19 years. Our team works to ensure the seamless movement of funds between your organization and the payee, and we partner with multiple financial institutions to bolster our ability to provide service, even in the event of a disaster.
Some quick facts about the InterceptEFT team:
- We process over 40 million transactions a year.
- We conduct ongoing penetration tests, audits and reviews to ensure your data remains safe and secure.
- We stay current with all NACHA rules, standards and procedures, and we are a member of UMACHA (Upper Midwest Automated Clearing House Association) and NACHA (The Electronic Payments Association). Our President even serves on the NACHA Internet Council.
- Our company culture fosters innovation and outstanding service.
So, if you aren't using InterceptEFT, what are you waiting for? InterceptEFT streamlines your electronic transactions so you can accomplishmore and stressless.
Payroll Cards
by Renee Bourdeaux (VP, Communications & Marketing), Jan 11, 2012 Did you know InterceptEFT offers Payroll Cards? Payroll cards are useful and versatile tools for employers and employees.
by Renee Bourdeaux (VP, Communications & Marketing), Jan 11, 2012 Did you know InterceptEFT offers Payroll Cards? Payroll cards are useful and versatile tools for employers and employees.
What is a Payroll Card?
A payroll card is a re-loadable, prepaid credit card that offers employees the option of direct deposit without having a bank account. It works like a debit card, and cardholders are only able to spend the money deposited on to the card.Why use Payroll Cards?
The number of employees without a bank account is increasing every year. The main reason employees choose not to have a bank account is because they simply don't think they make enough money. Employees without conventional banking relationships still need an attainable, cost effective and efficient financial solution. A payroll card has no minimum balance and can be used anywhere.Employer Benefits
- Cost Effective
- Eliminates the costs of issuing, signing and delivering paper checks.
- Higher Employee Satisfaction
- Employees are paid quicker when compared to paper checks.
- Banked employees are able to use a payroll card as a savings tool.
- Efficient
- Simplifies payroll distribution for unbanked employees.
- Increases employee productivity by eliminating time-consuming trips to the bank.
- Secure
- Eliminates lost or stolen checks.
- Reduces theft.
Employee Benefits
- Access
- Instant access to funds on payday.
- Use everywhere MasterCard is accepted.
- Get cash at more than 1 million ATM's worldwide.
- Security
- No need to worry about cash being stolen.
- Protection against lost or stolen cards.
- Financial Control
- Only able to spend the money loaded on the card, so there are no overdraft fees.
- Track spending online or enjoy 24/7 customer service.
- Pay bills directly from the card to reduce late fees.
2011 InterceptEFT Quality Service Award Winner
by Renee Bourdeaux (VP, Communications & Marketing), Jan 6, 2012 Quality service - it is what sets your business apart from every other business. InterceptEFT believes that providing great service is the best gift we are able to give to our customers, and we can do it every day.
To ensure employees are putting their best foot forward, InterceptEFT recognizes one employee who goes above and beyond in their service to not only the company, but to our customers as well. The InterceptEFT Quality Service Award is given out at our corporate Christmas Party in December each year, so we are able to thank our Quality Service winner in front of friends and family.
The Quality Service Award winners at InterceptEFT for the past several years have been Tom Lessard, Greg Sagedahl, Deb Swanson-Dilly, Stephanie Perrine, Desiree Mayer, and Brian Dresser. I am proud to announce our 2011 InterceptEFT Quality Service Award winner is Joanne Hafdahl. Joanne is our Returns Specialist, and the Management Team selected her as the 2011 winner for her dedication to clients and their needs each and every day. Congratulations Joanne, and thank you for everything you do for InterceptEFT!
by Renee Bourdeaux (VP, Communications & Marketing), Jan 6, 2012 Quality service - it is what sets your business apart from every other business. InterceptEFT believes that providing great service is the best gift we are able to give to our customers, and we can do it every day.
To ensure employees are putting their best foot forward, InterceptEFT recognizes one employee who goes above and beyond in their service to not only the company, but to our customers as well. The InterceptEFT Quality Service Award is given out at our corporate Christmas Party in December each year, so we are able to thank our Quality Service winner in front of friends and family.
The Quality Service Award winners at InterceptEFT for the past several years have been Tom Lessard, Greg Sagedahl, Deb Swanson-Dilly, Stephanie Perrine, Desiree Mayer, and Brian Dresser. I am proud to announce our 2011 InterceptEFT Quality Service Award winner is Joanne Hafdahl. Joanne is our Returns Specialist, and the Management Team selected her as the 2011 winner for her dedication to clients and their needs each and every day. Congratulations Joanne, and thank you for everything you do for InterceptEFT!
InterceptEFT's super hot payment portal - Jolokia
by Renee Bourdeaux (VP, Communications & Marketing), Dec 21, 2011 InterceptEFT's Jolokia product allows you to take control of your ACH, Check Conversion and Credit Card Transactions all in one place. Named after the world's hottest pepper, Jolokia brings blazing speed and intense transaction options to your business. Businesses are able to manage their ACH, check and credit card transactions in one location - without the expense and maintenance of software. With the secure Jolokia payment portal, you'll offer flexible payment options to customers as you streamline your organization's finances. And, users are able to process one-time sales or set up recurring transactions.
Key Features:
by Renee Bourdeaux (VP, Communications & Marketing), Dec 21, 2011 InterceptEFT's Jolokia product allows you to take control of your ACH, Check Conversion and Credit Card Transactions all in one place. Named after the world's hottest pepper, Jolokia brings blazing speed and intense transaction options to your business. Businesses are able to manage their ACH, check and credit card transactions in one location - without the expense and maintenance of software. With the secure Jolokia payment portal, you'll offer flexible payment options to customers as you streamline your organization's finances. And, users are able to process one-time sales or set up recurring transactions.
Key Features:
- Full Portal Solution: Centralize your transactions in a single application.
- ACH Transactions: Submit single or batch transactions.
- Credit Card Transactions: Accept transactions by entering card numbers or using a magnetic card swipe.
- Check Transactions: Pair Jolokia with a check reader to convert checks to ACH.
- Flexible Payment Options: Set up one-time, weekly, biweekly or monthly transactions by check or credit card.
- Data Storage: Save customer account information safely and securely.
- Web-Based: Avoid ongoing software upgrades and maintenance with our secure web-based tool.
Benefits of Text Messaging
by Renee Bourdeaux (VP, Communications & Marketing), Dec 15, 2011 Did you know you can get instant updates on payroll and other employee transactions? For payroll processing and other employee transactions, timeliness is critical. Employees expect their funds as scheduled. Payroll providers and companies need hassle-free processing and prompt notifications without calling for assistance. And, text messaging is an added risk tool for your organization - receive a text with the amount of the payroll allowing you to verify funds being processed. Businesses can now stay connected with convenient email and text message notifications from InterceptEFT. We'll instantly send you timely processing information, keeping you updated and simplifying your payroll routine.
Key Features
by Renee Bourdeaux (VP, Communications & Marketing), Dec 15, 2011 Did you know you can get instant updates on payroll and other employee transactions? For payroll processing and other employee transactions, timeliness is critical. Employees expect their funds as scheduled. Payroll providers and companies need hassle-free processing and prompt notifications without calling for assistance. And, text messaging is an added risk tool for your organization - receive a text with the amount of the payroll allowing you to verify funds being processed. Businesses can now stay connected with convenient email and text message notifications from InterceptEFT. We'll instantly send you timely processing information, keeping you updated and simplifying your payroll routine.
Key Features
- Targeted: Receive notifications that are relevant to your needs.
- Timely: Get up-to-the minute details on your processing status.
- Progressive: Meet the needs of staff that expect mobile and email options.
- Customer-Friendly: Maximize staff time and reduce call volumes.
- Reliable: Depend on consistent message delivery and compatibility with major technology providers.
- Hassle-Free: Receive prompt, friendly customer and technical support.
- Comprehensive: Partner with an industry leader that will help manage risks and protect your organization.
Wire Drawdown Service
by Renee Bourdeaux (VP, Communications & Marketing), Nov 22, 2011 We are constantly striving to offer new and innovative products to help customers provide better and more competitive services. The InterceptEFT Wire Drawdown service provides an automated system to debit a client via wire for their Direct Deposit monies.
A drawdown wire authorizes InterceptEFT to withdraw funds from your client's account via a wire transfer, based on the client's pre-approval. A drawdown wire is initiated by the recipient of the funds (InterceptEFT) rather than by your client. The service is convenient because once the drawdown has been set up, there is no additional time or effort required by your client for each wire. Wires, whether drawdown or standard, are considered "good funds" and mitigate risk for you as a processor.
The Wire Drawdown approval process does take approximately 10 days for setup after all paperwork is complete, but once setup, the process is easy. If you have clients using wires, you should consider the InterceptEFT Wire Drawdown service to speed up your Direct Deposit processing. You will benefit from a "good funds" model to help you minimize your risk while at the same time meeting the needs of your customers.
by Renee Bourdeaux (VP, Communications & Marketing), Nov 22, 2011 We are constantly striving to offer new and innovative products to help customers provide better and more competitive services. The InterceptEFT Wire Drawdown service provides an automated system to debit a client via wire for their Direct Deposit monies.
A drawdown wire authorizes InterceptEFT to withdraw funds from your client's account via a wire transfer, based on the client's pre-approval. A drawdown wire is initiated by the recipient of the funds (InterceptEFT) rather than by your client. The service is convenient because once the drawdown has been set up, there is no additional time or effort required by your client for each wire. Wires, whether drawdown or standard, are considered "good funds" and mitigate risk for you as a processor.
The Wire Drawdown approval process does take approximately 10 days for setup after all paperwork is complete, but once setup, the process is easy. If you have clients using wires, you should consider the InterceptEFT Wire Drawdown service to speed up your Direct Deposit processing. You will benefit from a "good funds" model to help you minimize your risk while at the same time meeting the needs of your customers.
InterceptEFT demonstrates business diligence with audits
by Renee Bourdeaux (VP, Communications & Marketing), Nov 17, 2011 InterceptEFT strives to be on the leading edge for the safety and security of electronic transaction processing. Annually, InterceptEFT hires an outside firm to complete audits that demonstrate our sound business practices. The credit card industry mandates our completion of an annual PCI audit, which includes quarterly scans. The banking regulations mandate our completion of an annual ACH Audit. Other audits are conducted to test the safety and security of everything we do - everything from disaster recovery plans to systems audits.
InterceptEFT previously conducted an annual SAS 70 audit. A SAS 70 audit assesses the internal controls of an organization. Going forward, however, InterceptEFT will now be conducting the SOC 1 audit instead of the SAS70 audit. The SOC 1 audit reports on the Transaction Processing System and the Suitability of the Design and Operating Effectiveness. This audit is more robust and should be more useful for us as well as our customers.
With the PCI, ACH and SOC 1 audits showing excellent results year after year, customers can rest easy that InterceptEFT is committed to keeping their data and systems safe and secure.
by Renee Bourdeaux (VP, Communications & Marketing), Nov 17, 2011 InterceptEFT strives to be on the leading edge for the safety and security of electronic transaction processing. Annually, InterceptEFT hires an outside firm to complete audits that demonstrate our sound business practices. The credit card industry mandates our completion of an annual PCI audit, which includes quarterly scans. The banking regulations mandate our completion of an annual ACH Audit. Other audits are conducted to test the safety and security of everything we do - everything from disaster recovery plans to systems audits.
InterceptEFT previously conducted an annual SAS 70 audit. A SAS 70 audit assesses the internal controls of an organization. Going forward, however, InterceptEFT will now be conducting the SOC 1 audit instead of the SAS70 audit. The SOC 1 audit reports on the Transaction Processing System and the Suitability of the Design and Operating Effectiveness. This audit is more robust and should be more useful for us as well as our customers.
With the PCI, ACH and SOC 1 audits showing excellent results year after year, customers can rest easy that InterceptEFT is committed to keeping their data and systems safe and secure.
NSF Payroll Collection: Credit Card Alternative
by Renee Bourdeaux (VP, Communications & Marketing), Nov 14, 2011 When a client's payroll comes back NSF, a solution can usually be found. But when the usual collection options aren't enough, InterceptEFT has another alternative you can offer your clients.
With credit card processing from InterceptEFT, clients can fund their NSF payroll using a major credit card. It provides a fast, simple and convenient solution for your clients.
by Renee Bourdeaux (VP, Communications & Marketing), Nov 14, 2011 When a client's payroll comes back NSF, a solution can usually be found. But when the usual collection options aren't enough, InterceptEFT has another alternative you can offer your clients.
With credit card processing from InterceptEFT, clients can fund their NSF payroll using a major credit card. It provides a fast, simple and convenient solution for your clients.
- Convenient: Offer card payment options to clients
- Hassle-free: Collect NSF payroll, client fees and more
- Versatile: Accept all major credit cards
- Easy: Use POS terminals or enter transactions online
- Proactive: Solicit account information from customers, and store it securely with InterceptEFT's online solution - Jolokia™
Is Wellness tied to Well-Being?
by Renee Bourdeaux (VP, Communications & Marketing), Oct 17, 2011 Wellness is one of our initiatives at InterceptEFT, and as a Wellness Committee member, I had the opportunity to attend the 2011 Healthy North Dakota Worksite Wellness Summit. Attendees heard from experts, and from other businesses, who discussed how important a culture of wellness is to not only employee health and engagement, but the company's bottom line. I learned how other businesses are constructing their wellness teams, engaging their employees, and in turn, lowering their health care costs. But, throughout the day, a new concept kept popping up - well-being. Now, I had heard of well-being, but I had not heard of it being tied into a wellness model previously. Several businesses had incorporated a Well-Being Model into their wellness efforts, and they focuses on other areas of employee "health" such as emotional wellness, career wellness, social wellness, physical wellness, financial wellness and spiritual wellness. Topics such as fostering positive attitudes and reducing stress were now some of the key wellness topics for businesses to explore.
The final speaker for the day, Dr. Rosie Ward, really focused on well-being. She shared that 1 in 3 Americans are stressed, and 1 in 5 people leave their jobs because of workplace stress. Another interesting statistic she shared was that people with high quality friendships at work are 7 times as likely to be engaged in their work. Her presentation showed that there are five universal, interconnected elements of well-being: Career, Social, Financial, Physical and Community.
As I reflected on what to bring back to work from the conference, well-being kept rising to the top of my list of topics. I'd like to believe the InterceptEFT Wellness Committee has made great strides in the past year, but after returning from this conference, I believe we have a huge challenge ahead to redefine what Wellness means at InterceptEFT!
by Renee Bourdeaux (VP, Communications & Marketing), Oct 17, 2011 Wellness is one of our initiatives at InterceptEFT, and as a Wellness Committee member, I had the opportunity to attend the 2011 Healthy North Dakota Worksite Wellness Summit. Attendees heard from experts, and from other businesses, who discussed how important a culture of wellness is to not only employee health and engagement, but the company's bottom line. I learned how other businesses are constructing their wellness teams, engaging their employees, and in turn, lowering their health care costs. But, throughout the day, a new concept kept popping up - well-being. Now, I had heard of well-being, but I had not heard of it being tied into a wellness model previously. Several businesses had incorporated a Well-Being Model into their wellness efforts, and they focuses on other areas of employee "health" such as emotional wellness, career wellness, social wellness, physical wellness, financial wellness and spiritual wellness. Topics such as fostering positive attitudes and reducing stress were now some of the key wellness topics for businesses to explore.
The final speaker for the day, Dr. Rosie Ward, really focused on well-being. She shared that 1 in 3 Americans are stressed, and 1 in 5 people leave their jobs because of workplace stress. Another interesting statistic she shared was that people with high quality friendships at work are 7 times as likely to be engaged in their work. Her presentation showed that there are five universal, interconnected elements of well-being: Career, Social, Financial, Physical and Community.
As I reflected on what to bring back to work from the conference, well-being kept rising to the top of my list of topics. I'd like to believe the InterceptEFT Wellness Committee has made great strides in the past year, but after returning from this conference, I believe we have a huge challenge ahead to redefine what Wellness means at InterceptEFT!
Is Same Day ACH just around the corner?
by Renee Bourdeaux (VP, Communications & Marketing), Oct 12, 2011 If you follow news in the payments industry, you know that last week NACHA, the Electronic Payments Association, sent out a Request for Comment regarding Expedited Processing and Settlement. According to the NACHA website:
Same Day ACH would be a huge leap forward for the payments industry, but since NACHA is just in the exploration phase, implementation, if approved, is likely still years away. But, knowing what the future may hold is still exciting! If you want to learn more or submit your comments regarding Expedited Processing and Settlement, visit NACHA's website: www.nacha.org
by Renee Bourdeaux (VP, Communications & Marketing), Oct 12, 2011 If you follow news in the payments industry, you know that last week NACHA, the Electronic Payments Association, sent out a Request for Comment regarding Expedited Processing and Settlement. According to the NACHA website:
"This proposal would amend the NACHA Operating Rules to enable ACH (Automated Clearing House) entries to be processed and settled on the same day that they are originated. Currently, the Rules provide that the effective date of an ACH entry - the date on which the Originator intends settlement to take place - must be one banking day in the future for a debit, and one or two banking days in the future for a credit. This amendment would preserve these existing features of ACH processing and settlement, while adding a new Expedited Processing and Settlement window as an ACH Network-wide capability."
Same Day ACH would be a huge leap forward for the payments industry, but since NACHA is just in the exploration phase, implementation, if approved, is likely still years away. But, knowing what the future may hold is still exciting! If you want to learn more or submit your comments regarding Expedited Processing and Settlement, visit NACHA's website: www.nacha.org
Mercy and Business
by Renee Bourdeaux (VP, Communications & Marketing), Sep 30, 2011 I attended a funeral recently, and the woman who was being remembered was a very active community leader. She made strides in the business community that helped to bolster economic growth in our community. I volunteered with her in the community for two years, and I knew her as kind, caring and compassionate person, and I was not surprised to see the church almost full when I arrived 20 minutes early. As the pastor shared more about her life, he mentioned the mercy she showed to those in the business community. This statement got me thinking - does mercy make a business more successful?
One of the dictionary definitions of mercy is "an act of kindness, compassion, or favor". Then I began to consider all of the businesses I personally use or interact with on a regular basis. The reason I patronize or become a repeat business customer is largely due to how I am treated - do employees of those businesses treat me with kindness? If I am shown mercy, I am very likely to return AND highly recommend the business to others.
At InterceptEFT, one of our guiding principles is that service is a key ingredient to doing business. So, employees are expected to provide excellent service and support to our customers. In other words, employees here are expected to be able to show mercy to customers they interact with every day.
The number of business leaders at the funeral demonstrates mercy shared in business creates strong business and sometimes personal relationships. So, be sure to show mercy in your job today - your business will thank you for it!
by Renee Bourdeaux (VP, Communications & Marketing), Sep 30, 2011 I attended a funeral recently, and the woman who was being remembered was a very active community leader. She made strides in the business community that helped to bolster economic growth in our community. I volunteered with her in the community for two years, and I knew her as kind, caring and compassionate person, and I was not surprised to see the church almost full when I arrived 20 minutes early. As the pastor shared more about her life, he mentioned the mercy she showed to those in the business community. This statement got me thinking - does mercy make a business more successful?
One of the dictionary definitions of mercy is "an act of kindness, compassion, or favor". Then I began to consider all of the businesses I personally use or interact with on a regular basis. The reason I patronize or become a repeat business customer is largely due to how I am treated - do employees of those businesses treat me with kindness? If I am shown mercy, I am very likely to return AND highly recommend the business to others.
At InterceptEFT, one of our guiding principles is that service is a key ingredient to doing business. So, employees are expected to provide excellent service and support to our customers. In other words, employees here are expected to be able to show mercy to customers they interact with every day.
The number of business leaders at the funeral demonstrates mercy shared in business creates strong business and sometimes personal relationships. So, be sure to show mercy in your job today - your business will thank you for it!
Relationships
by Renee Bourdeaux (VP, Communications & Marketing), Aug 23, 2011 I remember as a child, I always wanted to grow up so I could get married, have children, and have tons of good friends. In movies I watched growing up, things always turned out "happily ever after" for families, couples, friends, etc., so I had this "fairytale" view of relationships.
But, imagine my surprise, when I found out when I was a teenager that sometimes friends can be mean. Or when I got married, and discovered my husband and I don't always agree on everything. Or, when I realized parenting means devoting more time to your children, and your friendships with your "girlfriends" get put on pause for a few years. I was only beginning to see that "fairytale" relationships only happen when you put time and effort into those relationships.
Now, I am the type of person who prefers to live in fairytales (who doesn't), so I have made a personal commitment to put some extra effort into all of my relationships at home, at work, and in my life. What are some things you could do to focus more on the relationships in your life?
by Renee Bourdeaux (VP, Communications & Marketing), Aug 23, 2011 I remember as a child, I always wanted to grow up so I could get married, have children, and have tons of good friends. In movies I watched growing up, things always turned out "happily ever after" for families, couples, friends, etc., so I had this "fairytale" view of relationships.
But, imagine my surprise, when I found out when I was a teenager that sometimes friends can be mean. Or when I got married, and discovered my husband and I don't always agree on everything. Or, when I realized parenting means devoting more time to your children, and your friendships with your "girlfriends" get put on pause for a few years. I was only beginning to see that "fairytale" relationships only happen when you put time and effort into those relationships.
Now, I am the type of person who prefers to live in fairytales (who doesn't), so I have made a personal commitment to put some extra effort into all of my relationships at home, at work, and in my life. What are some things you could do to focus more on the relationships in your life?
- Be there. When you are with a spouse, friend, or coworker, listen to them and be there for them. Don't check your email. Don't post on Facebook. Don't watch TV and only half pay attention. BE THERE!
- Be open and honest. If something is bothering you, be honest. Do not assume the other person in whatever relationship knows you are upset, hurt, scared, excited, mad, happy, grumpy, etc. Talk out your feelings. You may find out they understand, or you may find out they had NO idea. But, you'll both feel a lot better opening up about your feelings.
- Make time. One "hello" each morning will not be the sole component to a strong marriage, just like only a "hello" does not strengthen your relationship with friends and neighbors. Make some time to get together with friends. Schedule a date night with your spouse or significant other regularly. Schedule a lunch with a coworker once a month. Take 2 minutes to "learn" more about your neighbor when you both run into each other at the grocery store. Making time helps you connect with others, and connections with others is good for your heart, too.
- Make their day. How many of you have received an email that made you smile? A text that melted your heart? Or a kind word that lifted your spirits? Be THAT kind of friend in all of your relationships, and I promise, you will have friends for life. Find ways to reach out to your friends, spouses, children, neighbors at least once every day. Go out of your way to make someone's day!
Does music make you productive?
by Renee Bourdeaux (VP, Communications & Marketing), Aug 17, 2011 How many of you have a favorite song? favorite band? favorite music era? I'm guessing the majority of you have a favorite or two. Music is all around us - playing in our cars, streaming on our phones, serenading us in hotel lobbies, and filling the aisles in most stores in the mall. Music is, well, music to our ears.
Personally, I love music. I have it playing when I wake up, when I'm running, when I'm getting ready in the morning, when I'm driving to and from work, when I'm at work, when I'm doing housework... the list goes on and on. Music makes me happy. I even took classes about the radio broadcasting industry in college, and spent my evenings and weekends playing music as a DJ at both radio stations and local bars. Music just fit my lifestyle.
Recently, I was having a rather non-productive morning at work, and realized the music streaming from my phone had stopped. So, I started the music streaming again, and surprisingly my productivity returned. Was my productivity really tied to music? For me, the answer was yes. According to brainready.com, the benefit from listening to (or playing) music is relaxation and enjoyment. When you listen to or engage in music that makes you feel happy, relaxed, deeply engaged, or contemplative, you're reaping some of the same deep relaxation effects that such activities as restful sleep, a warm bath, or a wonderful meal have on your overall stress level and physiological state. Simply put, it's relaxing, and that reduces stress, and stress is one of the biggest health hazards to brain and body alike. And, according to a study published in the Journal of Music Therapy, listening to your favorite type of music, whatever it is, lowers your perception of tension. This means you don't feel as stressed or tense. And, for most people, feeling relaxed and happy leads to greater productivity.
So, for me, I am going to continue to get my groove on, and play music whenever and wherever I am able to. I encourage you to try to add music to your life wherever you can - who knows, a little music may take your performance to the next level.
by Renee Bourdeaux (VP, Communications & Marketing), Aug 17, 2011 How many of you have a favorite song? favorite band? favorite music era? I'm guessing the majority of you have a favorite or two. Music is all around us - playing in our cars, streaming on our phones, serenading us in hotel lobbies, and filling the aisles in most stores in the mall. Music is, well, music to our ears.
Personally, I love music. I have it playing when I wake up, when I'm running, when I'm getting ready in the morning, when I'm driving to and from work, when I'm at work, when I'm doing housework... the list goes on and on. Music makes me happy. I even took classes about the radio broadcasting industry in college, and spent my evenings and weekends playing music as a DJ at both radio stations and local bars. Music just fit my lifestyle.
Recently, I was having a rather non-productive morning at work, and realized the music streaming from my phone had stopped. So, I started the music streaming again, and surprisingly my productivity returned. Was my productivity really tied to music? For me, the answer was yes. According to brainready.com, the benefit from listening to (or playing) music is relaxation and enjoyment. When you listen to or engage in music that makes you feel happy, relaxed, deeply engaged, or contemplative, you're reaping some of the same deep relaxation effects that such activities as restful sleep, a warm bath, or a wonderful meal have on your overall stress level and physiological state. Simply put, it's relaxing, and that reduces stress, and stress is one of the biggest health hazards to brain and body alike. And, according to a study published in the Journal of Music Therapy, listening to your favorite type of music, whatever it is, lowers your perception of tension. This means you don't feel as stressed or tense. And, for most people, feeling relaxed and happy leads to greater productivity.
So, for me, I am going to continue to get my groove on, and play music whenever and wherever I am able to. I encourage you to try to add music to your life wherever you can - who knows, a little music may take your performance to the next level.
Time management
by Renee Bourdeaux (VP, Communications & Marketing), Aug 12, 2011 Time Management is a term we hear about ALL of the time. We are forced to be a master of time management at work and at home to lead a balanced life. And, with technology developing more exciting tools every day, sometimes we may feel as if every second of our life is scheduled. But, even the best time management skills still leave people wishing they had more time - time for sleep, time for exercising, time for family, time for reading, time for relaxing, time for getting the job done... the list goes on and on.
But, the biggest time management mistake to be made is not balancing the amount of time you spend on YOURSELF. So many people are working an unhealthy amount of hours on their job, while sacrificing the personal side of life. But, spending quality time on improving you makes you more happy and rested as you tackle the job that gives you a paycheck. Here are a few tips to use time management to find that true work/life balance:
by Renee Bourdeaux (VP, Communications & Marketing), Aug 12, 2011 Time Management is a term we hear about ALL of the time. We are forced to be a master of time management at work and at home to lead a balanced life. And, with technology developing more exciting tools every day, sometimes we may feel as if every second of our life is scheduled. But, even the best time management skills still leave people wishing they had more time - time for sleep, time for exercising, time for family, time for reading, time for relaxing, time for getting the job done... the list goes on and on.
But, the biggest time management mistake to be made is not balancing the amount of time you spend on YOURSELF. So many people are working an unhealthy amount of hours on their job, while sacrificing the personal side of life. But, spending quality time on improving you makes you more happy and rested as you tackle the job that gives you a paycheck. Here are a few tips to use time management to find that true work/life balance:
- When you are not at work, don't "be" at work. - So many people are tied to the email on their phones. Nothing is more crazy then when you are having coffee with a friend at 8 pm on a Saturday evening, and they check their "work" email. Now, work does happen outside of the typical 8 to 5 environment, and if it does for you, then set boundaries for yourself. Identify certain times you are going to check your work email when you are not at work. Too much checking into work on your "free" time doesn't allow you to relax and enjoy your "personal" time, and you end up feeling trapped in your demanding job.
- Don't use excuses such as I'm too busy for not accomplishing things in your personal life. - Now, I am a parent with two children, and a list of family activities a mile long, but even I recognize that I need to make time for me. I like working out, so I get up a little bit earlier in the morning to work out. I also like reading, so I read a book for 5 minutes before going to bed. (Yes, at 5 minutes a day, it does take me longer than the average person to read a book, but I do it!) Whatever your personal passions, though, stop making excuses and find a way to make time for enjoying yourself.
- Pick one thing to improve on. - Maybe this one thing is at work, or maybe it is at home - but everything ties together to make you a more balanced, happy time manager. Find one area of your life that needs some fine tuning and fix it. Today!
Friends are like tires
by Renee Bourdeaux (VP, Communications & Marketing), Aug 01, 2011 A wise supervisor once told me, "Choose your friends wisely". Now, at that time, I was in my early twenties, and I thought, why would I need advice on "making friends". So, after a bit of pondering, I asked my supervisor why he would give me, an employee, advice on "making friends". And his answer surprised me. This was his response (paraphrased of course because it has been quite a few years):
In my early twenties, I understood where he was coming from, but I didn't have the wisdom to completely see his point. Now, after years in the workforce, I am able to appreciate his comment about choosing your friends wisely. A great support system really does make all aspects of your life, at work and at home, easier to manage. So, go ahead and ponder his viewpoint like I did so many years ago. Then, analyze your closest friends, and make sure you don't have any flat tires.
by Renee Bourdeaux (VP, Communications & Marketing), Aug 01, 2011 A wise supervisor once told me, "Choose your friends wisely". Now, at that time, I was in my early twenties, and I thought, why would I need advice on "making friends". So, after a bit of pondering, I asked my supervisor why he would give me, an employee, advice on "making friends". And his answer surprised me. This was his response (paraphrased of course because it has been quite a few years):
Think about your car. To get to and from anywhere, you hop in and drive your car, and what helps you roll from one thing to the next - your tires. If your tires are fully inflated, and have good grooves, they get you pretty easily from point A to point B.
Now, compare a friend to a tire. If your closest friends have good grooves (meaning, they mesh with your personality), and they are always inflating you with positivity (i.e. supporting you, giving you proper feedback, listening to you, etc.), then you are able to get from point A to point B easily, because you have great support. But what about those "friends" who are very needy, and always have problems they can't overcome, and always think the world is plotting against them... those friends are like flat tires. If you have only those friends as your closest support system, it is like driving with one (or multiple) flat tires.
If an employee has a great support system, they are more often than not able to work through challenges, and meet life's speedbumps with ease because of their support system. This makes a properly "supported" employee an invaluable asset to any organization. But, if their friends are more like "flat tires," then employees are less likely to be able to focus on their lives, and productivity suffers. Many times, without a good support system, employees end up being overwhelmed by other's problems, and more importantly, have no "good" support when they encounter their own life problem.
Now, compare a friend to a tire. If your closest friends have good grooves (meaning, they mesh with your personality), and they are always inflating you with positivity (i.e. supporting you, giving you proper feedback, listening to you, etc.), then you are able to get from point A to point B easily, because you have great support. But what about those "friends" who are very needy, and always have problems they can't overcome, and always think the world is plotting against them... those friends are like flat tires. If you have only those friends as your closest support system, it is like driving with one (or multiple) flat tires.
If an employee has a great support system, they are more often than not able to work through challenges, and meet life's speedbumps with ease because of their support system. This makes a properly "supported" employee an invaluable asset to any organization. But, if their friends are more like "flat tires," then employees are less likely to be able to focus on their lives, and productivity suffers. Many times, without a good support system, employees end up being overwhelmed by other's problems, and more importantly, have no "good" support when they encounter their own life problem.
In my early twenties, I understood where he was coming from, but I didn't have the wisdom to completely see his point. Now, after years in the workforce, I am able to appreciate his comment about choosing your friends wisely. A great support system really does make all aspects of your life, at work and at home, easier to manage. So, go ahead and ponder his viewpoint like I did so many years ago. Then, analyze your closest friends, and make sure you don't have any flat tires.
How Fargo of You
by Renee Bourdeaux (VP, Communications & Marketing), July 26, 2011 InterceptEFT is located in Fargo, ND, which according to the 2010 U.S. Census has 105,549 residents. If you consider the whole state only has 672,591 people, then, in North Dakota, Fargo is a pretty major city. Fargo is located in the upper middle part of the United States, which is typically known for its Midwestern charm. Translation = Fargo has nice people. So nice in fact, that Marc de Celle even wrote a book titled "How Fargo of You" about the area. This book shares random stories about people going out of their way to be nice in and around Fargo. Now, thankfully, I have been the recipient of several random acts of kindness throughout my life, but recently I experienced a true "How Fargo of You" story.
I ordered new tires a year or so ago, and the only place I could ship them for installation was Valley Imports. I did not buy my vehicle there, and had never bought anything there before, but they installed my tires and gave me superior customer service. I have been back a time or two since installation when my low tire light comes on because when they installed the new tires, they did a nitrogen fill and told me to bring it back whenever I needed a top off. (For those not familiar with ND weather, the wildly fluctuating temps really make those automatic tire sensors crazy because tire pressure changes somewhat with temperature swings.)
Now, a few weeks ago, my low tire light came on, and I went to visit them for a quick tire nitrogen fill. They happened to notice this particular tire had been low a few months ago, too. The service associate said he suspected a slow leak in my tire, so he whisked my car away from me, pulled another car off of a rack, and took my tire off. It took 3 service associates about 20 minutes and a lifetime of patience to find the tiny screw that was causing the slow leak. When they had repaired my tire, they came to deliver the good news about finding the leak, and returned me to my car. They refused to accept any money, and told me to enjoy my day as I pulled out of the parking lot. I am still in awe at the amazing customer service, but after reading Marc de Celle's book, I couldn't help but think "How Fargo of You"!
Now, what did I learn from this "How Fargo of You" experience? That every customer is important. Whether it is a very profitable, important customer, or a customer who hasn't spent much, everyone deserves to be treated with fairness and respect. Valley Imports could have just filled my tire and sent me off, but they didn't. They went the extra mile, and I will never forget that. I guarantee I will consider them when I make my next car purchase, and I will definitely talk about their stellar service to whoever will listen.
In your job, I challenge you to go the extra mile with your customers. Whether big or small, you never know when you may make someone's day, and force them to say "How Fargo of You"!
by Renee Bourdeaux (VP, Communications & Marketing), July 26, 2011 InterceptEFT is located in Fargo, ND, which according to the 2010 U.S. Census has 105,549 residents. If you consider the whole state only has 672,591 people, then, in North Dakota, Fargo is a pretty major city. Fargo is located in the upper middle part of the United States, which is typically known for its Midwestern charm. Translation = Fargo has nice people. So nice in fact, that Marc de Celle even wrote a book titled "How Fargo of You" about the area. This book shares random stories about people going out of their way to be nice in and around Fargo. Now, thankfully, I have been the recipient of several random acts of kindness throughout my life, but recently I experienced a true "How Fargo of You" story.
I ordered new tires a year or so ago, and the only place I could ship them for installation was Valley Imports. I did not buy my vehicle there, and had never bought anything there before, but they installed my tires and gave me superior customer service. I have been back a time or two since installation when my low tire light comes on because when they installed the new tires, they did a nitrogen fill and told me to bring it back whenever I needed a top off. (For those not familiar with ND weather, the wildly fluctuating temps really make those automatic tire sensors crazy because tire pressure changes somewhat with temperature swings.)
Now, a few weeks ago, my low tire light came on, and I went to visit them for a quick tire nitrogen fill. They happened to notice this particular tire had been low a few months ago, too. The service associate said he suspected a slow leak in my tire, so he whisked my car away from me, pulled another car off of a rack, and took my tire off. It took 3 service associates about 20 minutes and a lifetime of patience to find the tiny screw that was causing the slow leak. When they had repaired my tire, they came to deliver the good news about finding the leak, and returned me to my car. They refused to accept any money, and told me to enjoy my day as I pulled out of the parking lot. I am still in awe at the amazing customer service, but after reading Marc de Celle's book, I couldn't help but think "How Fargo of You"!
Now, what did I learn from this "How Fargo of You" experience? That every customer is important. Whether it is a very profitable, important customer, or a customer who hasn't spent much, everyone deserves to be treated with fairness and respect. Valley Imports could have just filled my tire and sent me off, but they didn't. They went the extra mile, and I will never forget that. I guarantee I will consider them when I make my next car purchase, and I will definitely talk about their stellar service to whoever will listen.
In your job, I challenge you to go the extra mile with your customers. Whether big or small, you never know when you may make someone's day, and force them to say "How Fargo of You"!
Finding Happiness at Work
by Renee Bourdeaux (VP, Communications & Marketing), July 18, 2011 How many of you LOVE your jobs? Honestly, I can say I do. Now, does this mean that I never have to do anything at work that is not fun? Of course not... we all have those tasks that we just do so we can move on to the more fun parts of our job. But maybe you are saying, there are no "fun" parts to my job. Well, I read a great article on how to find happiness at work. Here are a few tips from the article:
by Renee Bourdeaux (VP, Communications & Marketing), July 18, 2011 How many of you LOVE your jobs? Honestly, I can say I do. Now, does this mean that I never have to do anything at work that is not fun? Of course not... we all have those tasks that we just do so we can move on to the more fun parts of our job. But maybe you are saying, there are no "fun" parts to my job. Well, I read a great article on how to find happiness at work. Here are a few tips from the article:
- Look away from the computer screen every 45 minutes to relieve eyestrain. And stand up for a minute every hour to avoid low-back pain.
- Pick a special day to celebrate yourself. Have a picnic lunch with a coworker or skip out for a quick shopping spree.
- Wash your hands every time you pass a sink-it's the best way to avoid catching the current office bug. If a coworker comes in coughing or feverish, encourage her to go home.
- Leave it behind. When you head home for the day, walk or commute without mulling over work (we dare you!); if you drive, listen to music. "Feel the freedom of walking away and going to another area of life," says LLuminari CEO Elizabeth Browning.
- Ask yourself once this month what you want to be when you grow up. Is it what you're doing now? If not, can you take more pleasure and pride in your job, even if it's only helping you pay the bills for the moment? Is it time to reinvent yourself?
- At lunch choose a restaurant that's a 15-minute walk away. Hurry there and back (you'll have more time to eat), and you can get one and a half or even two miles under your belt.
- Get up and walk around the block once a day to break the routine and clear your mind. Take a friend with you for extra stress-busting.
Summer time = Vacation Time
by Renee Bourdeaux (VP, Communications & Marketing), July 12, 2011 When I think summer, I think vacation. Always have. Always will. As a kid, school was always off for the summer, and that is when you got to sleep in, go fun places, and hang out with friends. So, now that I have kids of my own, I find it extra important to plan out fun summers for my family. And, as part of the fun, we typically road trip somewhere far away, have a blast, and then I come back to work refreshed.
Personally, I am thankful I have a job where we get vacation time. Many people may not have the "luxuries" of getting paid time off work to hang out at a local amusement park. Then there are others who have the time off available, but they just never get to take vacation because their offices are too busy. In a previous job, I had vacation time denied many times over. My boss would say "It's not a good time", but it wasn't until I was denied a trip with my family home for Easter that I began to question if that was the best work environment for my well being. Looking back, I was sick often (but never took sick days), and did not have a healthy work/life balance because I was not able to take vacation time.
Today, I am blessed to work at a company that only lets you carry over a handful of days, and everything else is use or lose. How awesome is that? A company that forces you to use your time away from the office. Time away from the office has been shown (in study after study) to help employees manage stress, be happier and improve their productivity and problem solving skills. Not only that, vacation time allows employees to strengthen bonds with family and friends outside the office, further encouraging the importance of work/life balance. In my opinion, every business should stick to a use or lose policy so employees take the time to get away.
So, if you are sitting on some vacation time, what are you waiting for? Get out of the office and recharge those batteries!
by Renee Bourdeaux (VP, Communications & Marketing), July 12, 2011 When I think summer, I think vacation. Always have. Always will. As a kid, school was always off for the summer, and that is when you got to sleep in, go fun places, and hang out with friends. So, now that I have kids of my own, I find it extra important to plan out fun summers for my family. And, as part of the fun, we typically road trip somewhere far away, have a blast, and then I come back to work refreshed.
Personally, I am thankful I have a job where we get vacation time. Many people may not have the "luxuries" of getting paid time off work to hang out at a local amusement park. Then there are others who have the time off available, but they just never get to take vacation because their offices are too busy. In a previous job, I had vacation time denied many times over. My boss would say "It's not a good time", but it wasn't until I was denied a trip with my family home for Easter that I began to question if that was the best work environment for my well being. Looking back, I was sick often (but never took sick days), and did not have a healthy work/life balance because I was not able to take vacation time.
Today, I am blessed to work at a company that only lets you carry over a handful of days, and everything else is use or lose. How awesome is that? A company that forces you to use your time away from the office. Time away from the office has been shown (in study after study) to help employees manage stress, be happier and improve their productivity and problem solving skills. Not only that, vacation time allows employees to strengthen bonds with family and friends outside the office, further encouraging the importance of work/life balance. In my opinion, every business should stick to a use or lose policy so employees take the time to get away.
So, if you are sitting on some vacation time, what are you waiting for? Get out of the office and recharge those batteries!
Do you have a mentor?
by Renee Bourdeaux (VP, Communications & Marketing), July 8, 2011 Do you have a mentor? Typically a mentoring relationship is a formal or informal relationship between two people. Mentoring relationships are typically developed when two people have a need or opportunity for sharing wisdom. Some organizations assign a mentor to new employees to show them the ropes, while other organizational committees may recommend you pick a mentor to use to brainstorm ideas and learn organizational history without wasting valuable meeting time.
But, you can have a mentor that does not fall within your assigned job or committee role. In fact, I recommend seeking out a mentor if you don't already have one. So, how do I find a mentor? First, a mentor should simply be someone you admire who is accessible to you. Donald Trump may be someone you admire, but he may not have the time to meet you for lunch. So, think local. Then, invite this person out for coffee or lunch. When your "date" finally comes around, use your time wisely. Ask them how they achieved their success, or how they developed their great public speaking skills, or how they learned to network, or any one of about 20 questions you should write down ahead of time to be prepared.
Then, make a plan to meet again. A mentorship should almost develop into a professional friendship, where you meet occasionally, but leave with important wisdom from your time together. I promise you, the networking, business, personal and professional strategies you will garner from your mentor, will propel you to new levels both personally and professionally. So, what are you waiting for? Who do you admire?
by Renee Bourdeaux (VP, Communications & Marketing), July 8, 2011 Do you have a mentor? Typically a mentoring relationship is a formal or informal relationship between two people. Mentoring relationships are typically developed when two people have a need or opportunity for sharing wisdom. Some organizations assign a mentor to new employees to show them the ropes, while other organizational committees may recommend you pick a mentor to use to brainstorm ideas and learn organizational history without wasting valuable meeting time.
But, you can have a mentor that does not fall within your assigned job or committee role. In fact, I recommend seeking out a mentor if you don't already have one. So, how do I find a mentor? First, a mentor should simply be someone you admire who is accessible to you. Donald Trump may be someone you admire, but he may not have the time to meet you for lunch. So, think local. Then, invite this person out for coffee or lunch. When your "date" finally comes around, use your time wisely. Ask them how they achieved their success, or how they developed their great public speaking skills, or how they learned to network, or any one of about 20 questions you should write down ahead of time to be prepared.
Then, make a plan to meet again. A mentorship should almost develop into a professional friendship, where you meet occasionally, but leave with important wisdom from your time together. I promise you, the networking, business, personal and professional strategies you will garner from your mentor, will propel you to new levels both personally and professionally. So, what are you waiting for? Who do you admire?
A smile a day
by Renee Bourdeaux (VP, Communications & Marketing), July 6, 2011 I'm sure you've all heard an apple a day keeps the doctor away. Is it really true? I'm hoping so since I eat an apple a day. But, I propose we start a new saying - a smile a day keeps the grumpies away. I realize it takes a lot more than one smile to brighten up an entire day, but how much more pleasant would life be if everyone just focused a bit more on sharing a smile. I know when I am on the phone with someone, I can "hear" when they are happy, and I can "hear" when they are impatient or annoyed. Wouldn't it be awesome if every customer service experience came with a smile. A smiling representative helping you on the phone (no matter how many times you've called today), a smiling clerk at the gas station, a smiling guy at the intersection when he "lets" you go first.
According to an article on www.livestrong.com, the British Dental Health Foundation showed the act of smiling can dramatically improve your mood. It has also been shown to reduce anxiety and relieve stress, along with just making everyone else feel happier, too. I encourage you to make a commitment to smile a bit more, and you too can help keep the grumpies away.
by Renee Bourdeaux (VP, Communications & Marketing), July 6, 2011 I'm sure you've all heard an apple a day keeps the doctor away. Is it really true? I'm hoping so since I eat an apple a day. But, I propose we start a new saying - a smile a day keeps the grumpies away. I realize it takes a lot more than one smile to brighten up an entire day, but how much more pleasant would life be if everyone just focused a bit more on sharing a smile. I know when I am on the phone with someone, I can "hear" when they are happy, and I can "hear" when they are impatient or annoyed. Wouldn't it be awesome if every customer service experience came with a smile. A smiling representative helping you on the phone (no matter how many times you've called today), a smiling clerk at the gas station, a smiling guy at the intersection when he "lets" you go first.
According to an article on www.livestrong.com, the British Dental Health Foundation showed the act of smiling can dramatically improve your mood. It has also been shown to reduce anxiety and relieve stress, along with just making everyone else feel happier, too. I encourage you to make a commitment to smile a bit more, and you too can help keep the grumpies away.
Happiness is a choice!
by Renee Bourdeaux (VP, Communications & Marketing), Jun 7, 2011 For those of you who know me, I tend to look at the sunny side of everything. Do some people think Im too happy? Maybe. In fact, I have a card on my desk from a co-worker that says "You're so happy and upbeat at work all the time... I'm afraid we're going to need a urine sample." I think it is really funny that they even make cards like that....
Personally, I think being happy feels better than being grumpy, so I choose to be happy as my way of interacting with the world. Now, you may ask, how do I see happiness when this world is full of not so happy things. The answer to this question comes from the poem Welcome the Rain by Michelle Sedas. Read and live by these words, and it'll change your life.
by Renee Bourdeaux (VP, Communications & Marketing), Jun 7, 2011 For those of you who know me, I tend to look at the sunny side of everything. Do some people think Im too happy? Maybe. In fact, I have a card on my desk from a co-worker that says "You're so happy and upbeat at work all the time... I'm afraid we're going to need a urine sample." I think it is really funny that they even make cards like that....
Personally, I think being happy feels better than being grumpy, so I choose to be happy as my way of interacting with the world. Now, you may ask, how do I see happiness when this world is full of not so happy things. The answer to this question comes from the poem Welcome the Rain by Michelle Sedas. Read and live by these words, and it'll change your life.
As the first raindrops fall to the ground
A businessman lets out an angry sigh.
Knowing traffic will be slow he thinks,
Why me? Why today? Just tell me why!
Outside of town, a farmer scans the horizon
As the storm clouds begin to roll in.
With joy and celebration he calls out,
We are blessed! At last, this drought will end!
In every life storms will come:
Adversity, Inconvenience, or Pain.
Only we can choose how we will respond:
To be overwhelmed or to Welcome The Rain.
It's not about what happens to us.
It's what we think, internalize, and perceive.
It's not about the external events.
It's what we choose to believe.
Believe the difficult times help us grow.
They build character, strength, and wisdom.
Believe life's challenges can truly be blessings.
And with this understanding comes freedom...
For we're no longer at the mercy of the wind,
Being forcefully tossed around.
When we can see life through different eyes
The world's joys and beauties abound.
So as you continue on life's journey,
And feel the presence of rain's first dew,
Stand strong, be determined, remain focused.
And remember what is so true:
When we choose to see beyond life's storms
A new perspective we will gain
Since we will only find our rainbow
After we...
Welcome The Rain
A businessman lets out an angry sigh.
Knowing traffic will be slow he thinks,
Why me? Why today? Just tell me why!
Outside of town, a farmer scans the horizon
As the storm clouds begin to roll in.
With joy and celebration he calls out,
We are blessed! At last, this drought will end!
In every life storms will come:
Adversity, Inconvenience, or Pain.
Only we can choose how we will respond:
To be overwhelmed or to Welcome The Rain.
It's not about what happens to us.
It's what we think, internalize, and perceive.
It's not about the external events.
It's what we choose to believe.
Believe the difficult times help us grow.
They build character, strength, and wisdom.
Believe life's challenges can truly be blessings.
And with this understanding comes freedom...
For we're no longer at the mercy of the wind,
Being forcefully tossed around.
When we can see life through different eyes
The world's joys and beauties abound.
So as you continue on life's journey,
And feel the presence of rain's first dew,
Stand strong, be determined, remain focused.
And remember what is so true:
When we choose to see beyond life's storms
A new perspective we will gain
Since we will only find our rainbow
After we...
Welcome The Rain
Finishing Strong!
by Renee Bourdeaux (VP, Communications & Marketing), Jun 3, 2011 I do a workout video at least once a week where I hear Jillian Michaels telling me "You don't quit at the end, you need to push yourself and finish strong!" In this instance, Jillian is encouraging you (the person crazy enough to do her workout videos faithfully) to fight through the exhaustion and muscle fatigue to finish your last few repetitions and your last few minutes of the workout. Do I know the workout by now? Yes. So, shouldn't I know the end is near. Yes. But, those words always offer encouragement to finish strong.
Finishing strong is also a phrase I said to myself over and over again these past few weeks while training to run the Half Marathon at the Fargo Marathon. I got an injury just two weeks before the race - a strain in my left calf. My first question to my sports medicine doctor was what do I need to do to finish what I've started - how can I finish strong? I was informed that with many trips to a physical therapist for deep tissue massage and therapy, a limited workout routine, and lots of stretching, I may be able to actually run on race day. So, I did it - the therapy, stretching, and altered workouts. I finished strong. I put in my hours because I knew that if I was able to run without much pain, I should be able to reach my goal of running 13.1 miles under 2 hours. And you know what, I did it. I completed the 2011 Fargo Half Marathon in 1:59:27.
But, finishing strong just doesn't apply to working out and running. It applies to everything in life and work. Finish strong and put in the time necessary for your relationship with your spouse. Finish strong and follow up on that project you said you would complete. Finish strong and follow up with that customer who is waiting for a resolution. Finish strong and volunteer for that community group you keep telling yourself you'd join "someday". The mantra "finish strong" just reminds us to be the best person we can be every day. Period. I encourage you to evaluate ways in your life that you can finish strong!
by Renee Bourdeaux (VP, Communications & Marketing), Jun 3, 2011 I do a workout video at least once a week where I hear Jillian Michaels telling me "You don't quit at the end, you need to push yourself and finish strong!" In this instance, Jillian is encouraging you (the person crazy enough to do her workout videos faithfully) to fight through the exhaustion and muscle fatigue to finish your last few repetitions and your last few minutes of the workout. Do I know the workout by now? Yes. So, shouldn't I know the end is near. Yes. But, those words always offer encouragement to finish strong.
Finishing strong is also a phrase I said to myself over and over again these past few weeks while training to run the Half Marathon at the Fargo Marathon. I got an injury just two weeks before the race - a strain in my left calf. My first question to my sports medicine doctor was what do I need to do to finish what I've started - how can I finish strong? I was informed that with many trips to a physical therapist for deep tissue massage and therapy, a limited workout routine, and lots of stretching, I may be able to actually run on race day. So, I did it - the therapy, stretching, and altered workouts. I finished strong. I put in my hours because I knew that if I was able to run without much pain, I should be able to reach my goal of running 13.1 miles under 2 hours. And you know what, I did it. I completed the 2011 Fargo Half Marathon in 1:59:27.
But, finishing strong just doesn't apply to working out and running. It applies to everything in life and work. Finish strong and put in the time necessary for your relationship with your spouse. Finish strong and follow up on that project you said you would complete. Finish strong and follow up with that customer who is waiting for a resolution. Finish strong and volunteer for that community group you keep telling yourself you'd join "someday". The mantra "finish strong" just reminds us to be the best person we can be every day. Period. I encourage you to evaluate ways in your life that you can finish strong!
Teambuilding
by Renee Bourdeaux (VP, Communications & Marketing), May 31, 2011 Teambuilding comes in all shapes and sizes when you work in a business. Most people think of teambuilding as the information you learn at a formal training session. Personally, though, I believe teambuilding happens every day, and most of the most successful teambuilding is non-formal.
It may just be two cubicle neighbors learning and growing together as they experience the same phenomena. It may be the two workers who seem to always meet at the water cooler at the same time and talk about their families. It could be that two co-workers realized they both loved gardening, and now share tips and tricks for harvesting the best produce each summer.
Our company does what I believe to be an amazing job at offering opportunities for teambuilding. To start off, we have a relatively small group of employees, which makes it easier to build connections. But, we also have teams such as a Wellness Committee, a Blogging Team, an E-contract implementation team and departmental teams to name a few which give us an excuse to get together as a team to accomplish something. We also compete as a team of 15 in the local Chambers Olympic-type event, the Corporate Cup, and we celebrate things as a team such as Staff Appreciation Week and Earth Day. Add to those opportunities fun Christmas parties, a summer golf outing, and several lunch BBQs, and you have a plethora of events to build connections to create a stronger team.
Maybe your company doesn't have as many opportunities as ours, but I promise you this, if you make an effort to build relationships with your co-workers, both you and your business will benefit from your teambuilding!
by Renee Bourdeaux (VP, Communications & Marketing), May 31, 2011 Teambuilding comes in all shapes and sizes when you work in a business. Most people think of teambuilding as the information you learn at a formal training session. Personally, though, I believe teambuilding happens every day, and most of the most successful teambuilding is non-formal.
It may just be two cubicle neighbors learning and growing together as they experience the same phenomena. It may be the two workers who seem to always meet at the water cooler at the same time and talk about their families. It could be that two co-workers realized they both loved gardening, and now share tips and tricks for harvesting the best produce each summer.
Our company does what I believe to be an amazing job at offering opportunities for teambuilding. To start off, we have a relatively small group of employees, which makes it easier to build connections. But, we also have teams such as a Wellness Committee, a Blogging Team, an E-contract implementation team and departmental teams to name a few which give us an excuse to get together as a team to accomplish something. We also compete as a team of 15 in the local Chambers Olympic-type event, the Corporate Cup, and we celebrate things as a team such as Staff Appreciation Week and Earth Day. Add to those opportunities fun Christmas parties, a summer golf outing, and several lunch BBQs, and you have a plethora of events to build connections to create a stronger team.
Maybe your company doesn't have as many opportunities as ours, but I promise you this, if you make an effort to build relationships with your co-workers, both you and your business will benefit from your teambuilding!
Social Media has perks for your employees
by Renee Bourdeaux (VP, Communications & Marketing), May 10, 2011 If you are a marketing professional, you're well aware of the new and exciting opportunities by using social media. Social media allows us to find new ways to develop trust with our audience, show our company's human side, and demonstrate our knowledge regarding what we do best. Social media also allows us to reach out to others in a more casual, conversational way.
Other people not on the marketing team may not yet understand the social media craze. In fact, I was on a conference call this week, and was not at all surprised to hear a colleague share that their company was still not exploring some of the newer social media tools such as Twitter.
There certainly are challenges in working with social media, but there are many rewards for marketing professionals and those employees engaged with your company's social media. Some benefits your employees may experience by exploring social media are:
by Renee Bourdeaux (VP, Communications & Marketing), May 10, 2011 If you are a marketing professional, you're well aware of the new and exciting opportunities by using social media. Social media allows us to find new ways to develop trust with our audience, show our company's human side, and demonstrate our knowledge regarding what we do best. Social media also allows us to reach out to others in a more casual, conversational way.
Other people not on the marketing team may not yet understand the social media craze. In fact, I was on a conference call this week, and was not at all surprised to hear a colleague share that their company was still not exploring some of the newer social media tools such as Twitter.
There certainly are challenges in working with social media, but there are many rewards for marketing professionals and those employees engaged with your company's social media. Some benefits your employees may experience by exploring social media are:
- Enhanced communication skills: Communication is something we all need to do, and social media allows employees to practice this every day.
- Engagement in our daily environment: Even if we are in meetings, or at conferences, thanks to social media, we are now able to engage our customers or our staff back at the office about what we are learning or experiencing.
- Yearning for learning: Reading blogs other people tweet about, searching the internet for the next blog topic, or just researching a bit more about the conference that seems to have so many people tweeting gets your employees excited to learn about your industry.
Running is just about goal setting
by Renee Bourdeaux (VP, Communications & Marketing), May 4, 2011 I am a runner. I am passionate about it - in fact, I love it. Now, I know not everyone is a runner, but whenever I share my passion for running, I typically hear one of three things:
So, I started training, and the training program helped me discover that running is just about setting a bunch of tiny goals to achieve a larger end goal. Yet, I still remember the week I had worked up to running 30 straight minutes with no stopping - I told my husband before I left that I wasn't sure if I could do it. But, you know what, I did. And at that moment, I felt an AMAZING sense of accomplishment. It was AWESOME!
Dean's 30 minute training program led me to try a 5K training program, then a 10K training program, and in a few short weeks, I will run my second half marathon at the Fargo Marathon. All it took was a bit of commitment, and the yearning to want to keep setting running goals. Now, when do I find the time you ask? I just do. You can't achieve your goals if you don't put in the time.
Hopefully, I inspire someone to put one foot in front of the other and begin their own goal setting for their next (or first) run. But if not, just know, I'm not crazy - I just love running!
by Renee Bourdeaux (VP, Communications & Marketing), May 4, 2011 I am a runner. I am passionate about it - in fact, I love it. Now, I know not everyone is a runner, but whenever I share my passion for running, I typically hear one of three things:
- I can't even run a mile.
- How do you find the time?
- You're crazy.
So, I started training, and the training program helped me discover that running is just about setting a bunch of tiny goals to achieve a larger end goal. Yet, I still remember the week I had worked up to running 30 straight minutes with no stopping - I told my husband before I left that I wasn't sure if I could do it. But, you know what, I did. And at that moment, I felt an AMAZING sense of accomplishment. It was AWESOME!
Dean's 30 minute training program led me to try a 5K training program, then a 10K training program, and in a few short weeks, I will run my second half marathon at the Fargo Marathon. All it took was a bit of commitment, and the yearning to want to keep setting running goals. Now, when do I find the time you ask? I just do. You can't achieve your goals if you don't put in the time.
Hopefully, I inspire someone to put one foot in front of the other and begin their own goal setting for their next (or first) run. But if not, just know, I'm not crazy - I just love running!
Spring Cleaning
by Renee Bourdeaux (VP, Communications & Marketing), May 2, 2011 Spring is a great time of year! Not only does it signify the end of winter, but it is a reminder that brighter, warmer things are ahead. One topic that comes up frequently when we talk about spring is spring cleaning.
Some people go all out and try to completely reorganize and unclutter every aspect of their lives. Every summer, we see thousands of rummage sales across the country, each home to things people are trying to get rid of. Personally, I have never been one to frequent rummage sales, and storing and organizing all of that "stuff" to host my own rummage sale just seems like a headache to me. I'm much happier donating things I am not able to use.
However, spring cleaning does not have to involve drastic measures, rummage sales, or trunk loads of donations to a local charity to be successful. In fact, here are 3 small tricks to spring clean your office space so you can say you did a bit of spring cleaning, too:
by Renee Bourdeaux (VP, Communications & Marketing), May 2, 2011 Spring is a great time of year! Not only does it signify the end of winter, but it is a reminder that brighter, warmer things are ahead. One topic that comes up frequently when we talk about spring is spring cleaning.
Some people go all out and try to completely reorganize and unclutter every aspect of their lives. Every summer, we see thousands of rummage sales across the country, each home to things people are trying to get rid of. Personally, I have never been one to frequent rummage sales, and storing and organizing all of that "stuff" to host my own rummage sale just seems like a headache to me. I'm much happier donating things I am not able to use.
However, spring cleaning does not have to involve drastic measures, rummage sales, or trunk loads of donations to a local charity to be successful. In fact, here are 3 small tricks to spring clean your office space so you can say you did a bit of spring cleaning, too:
- Remove those dust bunnies! When is the last time you moved your computer monitor or laptop? Do your picture frames hide people you know and love behind a layer of dust? Take 10-15 minutes and move everything out of your desk area, dust and clean everything, and return it all. You may be amazed that you could breathe with all that dust around you.
- Desk drawer exploration. Do you regularly use EVERY drawer at your desk? Drawers tend to harbor empty snack wrappers, broken staplers, and that old software CD you think you just may need one day. Go through one drawer each day for the next week, and you may be amazed at what you discover. Who knows, there may be some snacks you never knew you had.
- Email organization. Now, some of you may have the neatest organization to your email inbox known to man, but my guess is most of you wish your email was more organized. Take 30 minutes and go through all of your email folders. Do you really need them? Are there some you can safely delete? Is there a more efficient way of organizing some of your more heavily used folders? A few minutes now may save you tons of searching time in the future.
Am I losing my mind?
by Renee Bourdeaux (VP, Communications & Marketing), Aug. 23, 2010 Do you ever ask yourself that question - Am I losing my mind? Have you ever felt like there was too much work to do, but not enough time in the day to even begin to sort it all out? Work can be overwhelming for everyone at times, and add to that any stressors you are dealing with in your personal life, and I'm betting many people lose their mind on a regular basis.
On more than one occasion, I have heard a co-worker or friend say, "My head's just not in the game today" or "I just can't focus on that right now" or "I'm sorry, I wasn't paying attention". With all of the details we all have to manage day-to-day, it is amazing we accomplish as much as we do, and for the most part, do it well.
After a bit of research on the internet, I found a few things we can do to keep our brains sharp. According to SixWise.com, a few things people can do to keep their brains sharp are:
by Renee Bourdeaux (VP, Communications & Marketing), Aug. 23, 2010 Do you ever ask yourself that question - Am I losing my mind? Have you ever felt like there was too much work to do, but not enough time in the day to even begin to sort it all out? Work can be overwhelming for everyone at times, and add to that any stressors you are dealing with in your personal life, and I'm betting many people lose their mind on a regular basis.
On more than one occasion, I have heard a co-worker or friend say, "My head's just not in the game today" or "I just can't focus on that right now" or "I'm sorry, I wasn't paying attention". With all of the details we all have to manage day-to-day, it is amazing we accomplish as much as we do, and for the most part, do it well.
After a bit of research on the internet, I found a few things we can do to keep our brains sharp. According to SixWise.com, a few things people can do to keep their brains sharp are:
- Exercising - most notably encourages the growth of new cells by increasing oxygen flow to your brain
- Challenge Your Mind - to keep your mind on its toes, try out a new hobby that will get you thinking
- Eat Healthy Meals and Snacks - what you eat has a direct impact on your brain function
- Sleep enough - during sleep, your mental energy is restored. Don't get enough of it and important skills like planning, problem solving, learning, concentration, memory and alertness will all become more difficult.
- Chew Gum - It may sound wacky, but according to a new study conducted by the University of Northumbria, chewing gum has a positive effect on thinking, memory and other cognitive functions.
- Take a Whiff - Japanese researchers have discovered that certain scents can actually make you more productive. In fact, several corporations in Japan now employ aromatherapy as a brain stimulant for their employees. Try sniffing lemon oil for a morning pick-me-up, peppermint oil to ward off drowsiness and lavender oil to keep those mental wheels turning throughout the day.
- Drink a Spot of Tea - Instead of coffee, sip more tea. Peppermint is a proven brain stimulator that promotes concentration, while green and black teas help prevent memory loss. Lemon balm, a member of the mint family, also helps with retrieving information that is stored in the brain.
Attitude is Everything
by Renee Bourdeaux (VP, Communications & Marketing), July 12, 2010 Do you love your job? I do. I always have loved whatever job I've had. The windy road of life has blessed me with the opportunity to explore different jobs. I've been a hostess, a waitress, an attendant at Jiffy Lube, a cashier, and a Board Member just to name a few, and I've directly and indirectly supervised anywhere from zero to over 200 employees. Have there been days when my job was not so fun - you bet. But, have I always loved my job? The answer is still yes.
For me, a job is not defined by the things I am "in charge of" but instead by the "cool things I get to do" everyday. Every position I have ever had has given me the ability to learn some pretty cool things. For example, I have super skills on a calculator from when I added hundreds of checks as an assistant office manager. And, I know how to change a transmission filter from working at Jiffy Lube. Oh, and a really cool skill I learned while waitressing was carrying a huge tray of food on one shoulder while carrying a tray of drinks in the other hand. But, in addition to these fun skills, I've also learned how to be a friend, how to be a mentor, and how to be a leader.
Ultimately, you decide whether you are happy or unhappy about your job. I choose to be happy. I'm happy when I'm doing super fun things. I'm happy when I'm doing not so fun things. There will always be challenges in your life - at work and at home. Approaching challenges with a positive attitude, and learning from the challenge and from others who are going through the challenges, too, can only make you a better person.
Do you want to love your job, too? Promise yourself to see every challenge as an opportunity, and promise yourself to love your job! Attitude truly is everything... and it's contagious. So what are you waiting for?
by Renee Bourdeaux (VP, Communications & Marketing), July 12, 2010 Do you love your job? I do. I always have loved whatever job I've had. The windy road of life has blessed me with the opportunity to explore different jobs. I've been a hostess, a waitress, an attendant at Jiffy Lube, a cashier, and a Board Member just to name a few, and I've directly and indirectly supervised anywhere from zero to over 200 employees. Have there been days when my job was not so fun - you bet. But, have I always loved my job? The answer is still yes.
For me, a job is not defined by the things I am "in charge of" but instead by the "cool things I get to do" everyday. Every position I have ever had has given me the ability to learn some pretty cool things. For example, I have super skills on a calculator from when I added hundreds of checks as an assistant office manager. And, I know how to change a transmission filter from working at Jiffy Lube. Oh, and a really cool skill I learned while waitressing was carrying a huge tray of food on one shoulder while carrying a tray of drinks in the other hand. But, in addition to these fun skills, I've also learned how to be a friend, how to be a mentor, and how to be a leader.
Ultimately, you decide whether you are happy or unhappy about your job. I choose to be happy. I'm happy when I'm doing super fun things. I'm happy when I'm doing not so fun things. There will always be challenges in your life - at work and at home. Approaching challenges with a positive attitude, and learning from the challenge and from others who are going through the challenges, too, can only make you a better person.
Do you want to love your job, too? Promise yourself to see every challenge as an opportunity, and promise yourself to love your job! Attitude truly is everything... and it's contagious. So what are you waiting for?
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Wellness - what does it mean to me?
by Renee Bourdeaux (VP, Communications & Marketing), May 17, 2010 InterceptEFT recently launched a Wellness Initiative, and I am one of the lucky staff members who has the opportunity to work on the planning team. But, as we began to research and learn more about wellness, I found myself wondering - What motivates people to consider the pursuit of wellness? What makes people WANT to make a change? A few things came to mind:
Will this be a lifelong change for me? Or will this turn into one of the "trends" I eventually give up on? If you ask me, all of this new knowledge on wellness has changed me forever. In fact, I went to the North Dakota Women's Health Summit just this week, and I solidified my wellness commitment when I listened to Chris Linnares, one of the keynote speakers. Chris developed Diva Dance as a strategy to help women. I loved her energizing strategy, but what spoke to my heart was when Chris shared that she does all of this so she can be around for her daughter for a very, very long time.
For me, I love my life! I plan on being around to see my grandchildren get married someday, and I hope to drive my husband crazy for many more decades. And, if the ticket to these future life events costs just a bit of daily exercise and healthy eating, then you can bet, my wellness ways are here to stay!
by Renee Bourdeaux (VP, Communications & Marketing), May 17, 2010 InterceptEFT recently launched a Wellness Initiative, and I am one of the lucky staff members who has the opportunity to work on the planning team. But, as we began to research and learn more about wellness, I found myself wondering - What motivates people to consider the pursuit of wellness? What makes people WANT to make a change? A few things came to mind:
- Weight Loss - There is always a new "diet" on the horizon, and Americans seem more than willing to try the newest trend to lose weight.
- Life Changes (marriage, pregnancy, death in the family) - Getting in shape to fit in a wedding dress, losing weight after having a baby, or "pulling yourself together" after living through a tragedy have been motivators for many of my dearest friends.
- Someone Else - I have known people over the years who lose weight because their spouse wants them to, or because their friend wants them to, or because they think being different will win them more friends.
- Doctor's Orders - This seems to be a pretty harsh motivator, but hearing you may develop (insert serious health concern here) if you do not practice wellness hopefully motivates most people. Heck, even I've experienced this one. When I was pregnant with my second child, my doctor had me work with a Dietitian on a strict eating plan for the benefit of my developing baby. Did I like it? No. Did I do it? Yes.
Will this be a lifelong change for me? Or will this turn into one of the "trends" I eventually give up on? If you ask me, all of this new knowledge on wellness has changed me forever. In fact, I went to the North Dakota Women's Health Summit just this week, and I solidified my wellness commitment when I listened to Chris Linnares, one of the keynote speakers. Chris developed Diva Dance as a strategy to help women. I loved her energizing strategy, but what spoke to my heart was when Chris shared that she does all of this so she can be around for her daughter for a very, very long time.
For me, I love my life! I plan on being around to see my grandchildren get married someday, and I hope to drive my husband crazy for many more decades. And, if the ticket to these future life events costs just a bit of daily exercise and healthy eating, then you can bet, my wellness ways are here to stay!
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Training - do I really need it?
by Renee Bourdeaux (VP, Communications & Marketing), Mar. 8, 2010 Has someone recently offered you the opportunity to go to a training session, lunch meeting or webinar to hear wisdom? How often do you take advantage of those opportunities?
Sure, you may think, I'm too busy to be bothered with these opportunities. The fact of the matter is, we never stop learning. But, okay, I get it... some trainers are really boring... and some of you are terrified of networking at a lunch meeting... and others think some webinars spend too much time telling you what you already know.
What you really need to do is decide - how do I learn best? Then, finding a learning opportunity becomes easier.
Learning makes us better thinkers and better writers (hopefully), and it makes us more valuable employees. So, do yourself a favor, and seek out a learning opportunity today!
by Renee Bourdeaux (VP, Communications & Marketing), Mar. 8, 2010 Has someone recently offered you the opportunity to go to a training session, lunch meeting or webinar to hear wisdom? How often do you take advantage of those opportunities?
Sure, you may think, I'm too busy to be bothered with these opportunities. The fact of the matter is, we never stop learning. But, okay, I get it... some trainers are really boring... and some of you are terrified of networking at a lunch meeting... and others think some webinars spend too much time telling you what you already know.
What you really need to do is decide - how do I learn best? Then, finding a learning opportunity becomes easier.
- If you love a change of pace (i.e. getting out of the office) and want to network (code word for "practicing communication with someone other than your cubicle neighbor & hearing about what cool things other businesses are doing"), then seek out lunch meetings that offer a speaker.
- If you enjoy structure (i.e. agenda) and clearly defined learning objectives (this typically means you won't get much "fluff" in the presentation), then seek out training opportunities on topics to advance your knowledge in your chosen field.
- If you would rather be in control of your learning (i.e. I have the opportunity to leave if the information is just not for me), then a webinar may be much more beneficial for you. People are able to drop out of webinars without being disruptive, and without interrupting the presentation.
Learning makes us better thinkers and better writers (hopefully), and it makes us more valuable employees. So, do yourself a favor, and seek out a learning opportunity today!
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Tis the Season.
by Renee Bourdeaux (VP, Communications & Marketing), Dec. 21, 2009 It's the holiday season, and with it comes the good times with friends and family and of course, STRESS. I'm not sure about your office, but our office gets really busy this time of year. Add to this the never ending list of holiday parties, family gatherings, holiday programs, bake sales, classroom parties at school (everyone loves to spend lunch hours making a gingerbread house), excessive availability of delicious desserts, overabundance of holiday beverages, shopping lists, meal preparation, and travel planning - and it's just about enough to make even the most organized person a little crazy.
Doing too much may have a negative impact on your health, and having too much fun leaves you feeling more frazzled (especially the morning after a great holiday party). Here are a few tips to help you get the most out of the "most wonderful time of the year":
by Renee Bourdeaux (VP, Communications & Marketing), Dec. 21, 2009 It's the holiday season, and with it comes the good times with friends and family and of course, STRESS. I'm not sure about your office, but our office gets really busy this time of year. Add to this the never ending list of holiday parties, family gatherings, holiday programs, bake sales, classroom parties at school (everyone loves to spend lunch hours making a gingerbread house), excessive availability of delicious desserts, overabundance of holiday beverages, shopping lists, meal preparation, and travel planning - and it's just about enough to make even the most organized person a little crazy.
Doing too much may have a negative impact on your health, and having too much fun leaves you feeling more frazzled (especially the morning after a great holiday party). Here are a few tips to help you get the most out of the "most wonderful time of the year":
- Make a plan - Find a few things to do each day, so you do not get overwhelmed. (No one likes to wrap presents for 8 hours straight, so spread it out)
- Cut corners - Your baked goods may be amazing, but if you are short on time this year, consider contacting a local bakery or sweet shop to see what they have to offer. Spending 15 minutes buying something that would've taken you 4 hours to make just makes sense. (And no, no one at the bake sale will really care whether you made it from scratch or not)
- Remember to be thankful - Do you have a job? a home? a car? food? family to be with? Be very thankful, some people don't.
- Relax - Take some time for you. Saving up way too many vacation days? Just take one. Haven't seen your favorite holiday movie in years? Schedule a movie night tonight. Does holiday music light up your life? Blare it at work, in your car, and at home. Find ways to help you slow down and breathe.
- Share some holiday cheer - Remember, holidays do cause stress, so give people the benefit of the doubt. Share an extra smile, and be extra nice at work and at home. Just remember, others may be balancing too much this time of year, too, and it helps to spread some holiday cheer.
How important is community involvement for your business?
by Renee Bourdeaux (VP, Communications & Marketing), Oct. 5, 2009 There is an enormous number of community, civic or business oriented organizations in EVERY community. Organizations like the local Chamber of Commerce, Big Brother/Big Sister, United Way, Optimist Club, Kiwanis Club, Ronald McDonald House, and Children´s Museum reach out each and every day to our communities. Many of these organizations depend on businesses to support them not only financially, but with volunteerism as well. But, how does a business benefit from being involved in these organizations?
First, businesses gain recognition in the community when they sponsor events or organizations. Whether your business name ends up on the back of a T-shirt, on a billboard, or in a program booklet, the name recognition is great. The exposure may not bring a large surge of sales immediately, but you can bet when a community person does have the need for your services, it´sll help to have a recognizable business name.
Secondly, employees will benefit from the volunteerism. Not only will employees be able to network with other professionals, but they will be able to learn from other potentially more seasoned professionals. Employees may even have the opportunity to grow in their volunteerism by taking on leadership positions. This gives employees invaluable training in orchestrating meetings, managing people and organizing projects.
Lastly, supporting volunteerism and organizations in the community keeps the community strong. If a business supports a local organization with volunteerism, it increases the number of engaged citizens in the community. People who are engaged in their community are more likely to stay in their communities longer. If more and more people stay, communities grow, businesses thrive, and new opportunities arise.
What are you waiting for? Find a way to get more involved in your community today!
by Renee Bourdeaux (VP, Communications & Marketing), Oct. 5, 2009 There is an enormous number of community, civic or business oriented organizations in EVERY community. Organizations like the local Chamber of Commerce, Big Brother/Big Sister, United Way, Optimist Club, Kiwanis Club, Ronald McDonald House, and Children´s Museum reach out each and every day to our communities. Many of these organizations depend on businesses to support them not only financially, but with volunteerism as well. But, how does a business benefit from being involved in these organizations?
First, businesses gain recognition in the community when they sponsor events or organizations. Whether your business name ends up on the back of a T-shirt, on a billboard, or in a program booklet, the name recognition is great. The exposure may not bring a large surge of sales immediately, but you can bet when a community person does have the need for your services, it´sll help to have a recognizable business name.
Secondly, employees will benefit from the volunteerism. Not only will employees be able to network with other professionals, but they will be able to learn from other potentially more seasoned professionals. Employees may even have the opportunity to grow in their volunteerism by taking on leadership positions. This gives employees invaluable training in orchestrating meetings, managing people and organizing projects.
Lastly, supporting volunteerism and organizations in the community keeps the community strong. If a business supports a local organization with volunteerism, it increases the number of engaged citizens in the community. People who are engaged in their community are more likely to stay in their communities longer. If more and more people stay, communities grow, businesses thrive, and new opportunities arise.
What are you waiting for? Find a way to get more involved in your community today!